About Group 4 Networks
Meet the Group 4 Networks team behind Small Business IT Support, our experience, service approach and commitment to Toronto-area businesses.
Who is Group 4 Networks?
Group 4 Networks is a Toronto-based managed IT service provider with 18 years of experience (founded in 2008) supporting small and medium businesses across the Greater Toronto Area. Small Business IT Support is the company's dedicated division focused on the technology needs of GTA small businesses.
How long has Group 4 Networks been serving Toronto businesses?
Group 4 Networks has been providing IT support to Toronto-area businesses for 18 years, since 2008. Over that time, the company has grown to support 200+ active clients across industries including healthcare, legal, accounting, real estate, and professional services. The team's knowledge of the GTA's business environment means faster, more informed service for local clients.
What makes Group 4 Networks different from other Toronto IT companies?
Group 4 Networks is a boutique Toronto MSP. This focus means customized service plans, a 24/7 NOC, and a dedicated team that knows each client's environment. Clients rate the company 4.9 out of 5 across 127 Google reviews.
What expertise does your team have?
Our team works daily with Microsoft 365, Azure, and modern endpoint security tools, and keeps training current as cybersecurity threats and technology platforms evolve.
Do you provide a service level agreement (SLA)?
Yes. Group 4 Networks managed IT agreements include a Service Level Agreement that defines response targets, escalation procedures and reporting. Our target for critical (P1) issues is a 15-minute response, backed by 24/7 NOC monitoring. Specific commitments are set out in your agreement.
Our Values & Commitment
Group 4 Networks — Founder's Statement
Toronto, Ontario · Serving GTA businesses since 2008